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STUDY QUESTIONS
1 Why sew it be rằng outbound logistics systems are viewed as being in some Firms greater Importance of Coal inbound logistics systems?
2. How Do trực outbound logistics for related systems to needs of the customer?
3. How can demand to Unify management help channel members, help to Satisfy Customers, and solve customer problems'?
4. What are some of the logistical problems' Arise Fortunately khi supply and demand for a product are not aligned đúng?
5. What are the basic types of traditional forecasts? How does Collaborative Planning, Forecasting, and replenishment (CPFR) khác from traditional Approaches những?
6. What are the critical elements of Collaborative planning? What benefits due for the supply chain chúng cấp?
7. What are the four elements of the order cycle? Why is it Important to Understand and measure the length and variability of each?
8. In what Ways by the Challenges of E-commerce Fulfillment impact traditional logistics Responsibilities order?
9. Customer service is viewed as the primary interface thường the between logistics and marketing. Discuss the nature of this interface and how it lẽ thay.
10. Whats muốn đặt by the term "augmented" product? How does this concept for related to customer service and logistics?
11. Companies involved have three levels of Involvement with Respect to customer service. What are những, and what is the Importance of each?
12. Discuss the Nature and Importance of the four logistics-related elements of customer service.
13. Effective management requires measurement of customer service, Discuss the nature of Performance Measures in the customer service area USED.
14. What events occur khi a company is unfortunately out of stock of a product needed? How unfortunately the cost of a stockout Be Estimated?
15. What is the role of channels of distribution in the outbound logistics system? How has this role in recent years được thay?
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