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Can see, the pace of development of the IB in Vietnam service is very fast, but the attractiveness of this service to individual customers was not much. Number of customer transactions through Internet Banking modest, largely influenced by the psychology of the individual is not really willing to participate in services, besides infrastructure, technical, technological level is limited as well as the legal system is not uniform. However, services IB signs of positive development in the future when the legal framework is being improved, the service is enhanced with more attractive incentives and technological factors are the NH grasp very
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