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Quality management system: the system is set to the orientation and control of the activities of the joint stock company Phu Thanh Binh, created the ability to provide the products, services, stable quality to meet the requirements of the customer.Quality planning: part of quality management, focused on the establishment of quality goals, building plans to make quality targets, identify the necessary operation process and the related resources to complete the quality objectives. The process: the set of activities that are related to each other or interact with each other, using the resources to transform inputs into the elements headed out.Process: a document that describes the sequence and specific ways to expedite the process or activity.Product: as a result of the investment in technical infrastructure of industrial and residential areas. In the quality management system of the stock company Phu Thanh Binh, products including but not limited to: the ground, roads, infrastructure and utilities (electrical system, water supply, drainage, wastewater and sewage treatment, ...) in industrial or residential zones in the project by investment companies.Services: mining business activities, management of industrial zones and residential areas, as well as the active support customers when they rent in industrial zones (such as the registration of the project, investment undertakings, project appraisal procedure, please grant a building permit, registered seal registration, tax code, open a bank account, register the accounting regime, labor supply, support the reporting of environmental impact assessment, customs ...).Client: the organs, organizations, enterprises or individuals receiving the company's products.Supplier: enterprises, organizations or individuals that provide the company supplies, vehicles, equipment, and services needed to make the company activities
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