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Companies increase productivity and improve the products and services to get the attraction of clients. The increase in productivity aims to reduce production costs and to meet the needs of customers. Improving the quality of products and services to get the trust of customers for products and services of the company.Attracting the attention of the clients is the condition to build the brand and the company's competitive advantage compared to other companies. Example: With the above example, the company Toyota recalls of products to get the trust of customers. That help customers get the trust with the services and products of the company.
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