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Upgrading the quality of products and services of the company. Companies need to grasp the needs of the vast majority of customers and listen to what the customer wants. That will help the company can improve the products and services of the company. Example: production of the Toyota company has failed to win. The company was immediately withdrawing the product to avoid the client crashes. The company has repaired the fault and compensation for customers. That helped the company obtain much in your news client.
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