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ElectroShop is an e-commerce company with a large market. The company wants to develop a database to aim more customers into the database so that they can send to them with any offers that are available, as well as the catalogue which is produced annually. Silent salespersons at ElectroShop are paid a monthly bonus which is determined by the amount of sales they have made for each month, and the company wants the bonus are calculated automatically by the system. In addition, the ElectroShop would like to be able to create comparative reports from the system i.e. the sales figures for each month this year compared to last year.
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