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General questionsIs Merch by Amazon only for app developers?No, it is intended for all content creators. Merch by Amazon does offer an in-app promotion tool, but any content creator can leverage Merch by Amazon to create and sell co-branded t-shirts on Amazon.com.Why is there a limit on the number of designs I can submit?In order to provide the best experience for customers of t-shirts created in Merch by Amazon, we are limiting the number of t-shirts a content creator can make based on tiers of designs. The Merch by Amazon team will be hand-selecting content creators who have sold the same amount of t-shirts as the number of the tier they are in. For example-to move up from the 25 tier, a content creator will need to sell at least 25 shirts from those they have created to move up to the 100 tier. Admission to these tiers are based not only on sales, but the quality of the products being sold by the content creator as well.Tier levels include: 25 100 500 Pro (by invitation)How are royalties calculated?Please visit this page for full details on how Amazon calculates your royalty.How does sampling work? Where do I order a sample?When you are about to publish your t-shirt you will have the option to make it accessible via a direct link only or public where customers can search and find it on Amazon.com. In either case, we encourage you to purchase a sample to make sure your design works with the selected t-shirt color/material.My t-shirt just went live and certain sizes are missing, what's wrong?We send an email out to you when at least one t-shirt size has been published to Amazon's product catalog. Each size/color/fit t-shirt is a separate product in Amazon's systems, which are created asynchronously. So for about an hour you may see certain sizes/colors/fits missing from your product page. But these will eventually populate. I'd like to purchase a large order of t shirts for an event, how do I do that?Currently we do not offer a bulk ordering system. However, you can purchase as many shirts as you'd like directly from Amazon.com. You'll receive a royalty on each sale.What t-shirt sizes does Amazon support?All t shirts you design will be available in men's, women's, and kid's sizes. Men's sizes range from S-3XL, women's S-XL, and kids-k4 k12. All of these sizes will be available from a single Amazon product page, enabling you to easily direct traffic to a single URL. Can I change the type of t-shirt blank after I publish my design?Unfortunately, you cannot. However, you can create another product with the same design and use the other t-shirt blank or you can choose to delete the t-shirt from the "Manage" tab.I noticed one of my kids Anvil t shirts was printed on American Apparel, why is this? At times we may not be able to stock certain kid sizes in Anvil, when this happens we will replace the Anvil kids t-shirt with an American Apparel t-shirt. Can I change my artwork after I publish my design?Unfortunately, you can not. However, you can choose to delete the t-shirt from the "Manage" tab.Can I change the brand name of the product after I publish my design?Unfortunately, you cannot. However, you can choose to delete the t-shirt from the "Manage" tab and make a new t-shirt with the changed brand name.Can I run a sale on my t-shirt?Unfortunately, we do not support the ability to show a discounted price on your product page. However, you can always change your t-shirt price through the "Manage" tab. How is the main product image determined on my t-shirt page? Initially the first product image customers see on your t-shirt page is randomly chosen by Amazon. However, as soon as customers start to purchase your design, the most popular variation will become the main product image. What browsers does Merch by Amazon support?We recommend using the latest versions of Firefox and Chrome. I want to upload a t-shirt design to Merch by Amazon. Can I submit the same design to another website or the t-shirt manufacturer?Yes. Merch by Amazon is non-exclusive.What characters can I use when setting up my product?Merch by Amazon only supports "printable" English ASCII characters, excluding <, >. Please do not use ASCII characters for other languages, as these will not work. Can I use Merch by Amazon if I am a non-profit?Yes. Non-profits can use Merch by Amazon to produce, sell, and market their items. However, you cannot make statements on the associated detail pages like "all proceeds will be donated to" or that "purchases of these shirts will support" a particular non-profit. You may only include a description of your non-profit.Due to my submissions need to comply with a content policy?Yes. Each item that you submit to us must adhere to our Content Policy. If Amazon determines that your design violates one of our content policies, we may summarily remove or alter it without any notice. Amazon reserves the right to make judgments about whethe
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