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Although telephone communication is far from dead, much business communication takes place through email. Companies use email to communicate with the public and to transmit messages within the company. Additionally, real-time communication such as instant messaging (IM), Internet telephony (through services such as Skype) and even virtual meetings and conferences have become increasingly important in the day-to-day workings of business in the 21st century.Whether the searches take place on the Web or through specialized databases such as LexisNexis or Hoovers, Internet searching has become an absolutely essential research tool for businesses in nearly every industry. Libraries have been transformed by the Internet explosion, with much of their collections being converted to electronic records, which are made available to patrons through the Internet. In addition to accessing library records online, businesses access breaking news and stock exchange information in real time via the Internet. Businesses also conduct research online.Many companies employ workers, contractors and consultants as telecommuters. Telecommuters can be located locally or very far away from a company's base of operations. Companies with an international presence use the Internet to facilitate communications between their offices in varied locations.Additionally, the Internet has made it easier, faster and less expensive to process payments and other transactions essential to businesse
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