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Who discovered or receiving information about the mismatch has occurred or a potential mismatch, at the latest within 2 days of discovery, are responsible for reporting to the head of his unit about the findings.(a) the disposal does not match:Chief review unit, if there are really not suitable can be solved right in the scope of its authority and ability, the right of receiving the information, to decide to make the handling of the mismatch.The handling of the no match can be made in a form:♣ Remake: perform the actions necessary to the product, service or activity becomes consistent with specified requirements;♣ Downgrade: change the level of the food products are not fit to make it consistent with the other requirements at a level lower than the initial request;♣ Fixes: perform the action to make the product, service or activity to restore the original value and fit in with the initial request;♣ Removal: do not use the product is not suitable.♣ Concessions: consider the wrong error on product and determines that the error that does not lead to the lowering of the quality of products delivered to the hands of users.Head of the unit responsible for checking the results processed and updated information on shared track corrective action prevent BM/ISO-04-02 and report an inappropriate BM/ISO-04-01 (if available).For the small mismatch, no established reporting the mismatch, but the unit should have the sum through the form of periodic task reports such as the report of the week, month, quarter, or in Committee meetings, etc.(b) with regard to the complaints of customers, really not fit to repeat many times, the error influencing the quality of the unit's activity or of the system, the inconsistent findings in the reviews and be required to implement corrective action for prevention, the underlying mismatch January at the latest, the day after receiving the information, the reporting Manager do not match according ISO-BM/form 4-1 and asked to perform corrective action/preventive.(c) with regard to the inappropriate/unsuitable implicit that the head found is related to many different parts of the company, at the latest within 7 days after receiving the information, the head of Department must report to the representatives. Representatives to review and direct the right or reporting the inappropriate according to ISO-BM/form 4-1 and asked to perform corrective action/preventive.(d) for all cases of inappropriate products awaiting processing, the product is not fit to be dropped, the head parts and the parts, relevant officials must determine the identity of the signs to add up the product not suitable to distinguish the right products to avoid confusion, use inadvertently inappropriate products (billboards, stretch cords, attaching identity card...)
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