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Step 2: Design a customer-driven marketing strategy-Segmentation-Market Targeting-Value propositionStep 3: Construct an integrated marketing program that deliver superior valueMarketing mix (4Ps)-Product (quality/variety/design/feature/brand name/packaging)-Place (channels/logistics/inventory/location/transportation)-Price (list price/payment periods/allowance/discounts)-Promotion (personal selling, sales promotion/advertising/public relation)Integrated marketing programStep 4: Build profitable relationships and create customer delight-Customer relationship management-Customer satisfaction-Customer perceived valueStep 5: Capture value from customers to create profits and customer equity-Customer lifetime value-Share of customer-Customer equityTask 1.2 Evaluate the benefits and costs of a marketing orientation for a selected organization-Explain marketing orientation (Kotler, 2012) Definition Costs Benefits1 Production concept 2 Product concept 3 Selling concept 4 Marketing concept 5 the Societal concept -Identify which marketing orientation followed by your company and evaluate the benefits and costs of your company's marketing orientationConclusionReferences
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