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customer satisfaction is always the object that enterprises bound, it is a weapon of war in turn decided to bring the business market share and increase profits. A very satisfied customers are more likely to become loyal customers, continue to buy the product, product introduction and even has the ability to pay is higher than the customer only at the level of satisfaction. Understand the importance of satisfaction, businesses realize that the measurement of client satisfaction is the key issue of the business side of the situation in the market is increasingly fierce, complicated as it is now. The fast food market in Vietnam today.. ...
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