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3.2 Some recommendations
3.2.1 For Sacombank branch in Tan Phu
In daily operations in the transaction, but the workload of many staff numbers here were modest. Therefore, teller deposits also doubles credit teller. In some days the number of customers increased sharply as the days holiday, Tet, the managers just have to check the documents of both teller cashier doubles action. When the managers at the branch to work in the trading room is not always crowded. But then the officials and employees still have much work to do. But ending hour banking activities defined as 17 pm, but the amount of work not completed, the employee is late rush. This creates mental fatigue, drowsiness, so affecting work efficiency. So some recommendations for Tan Phu branch is required allocation policies more rational personnel. There should be measures to encourage dedicated employees to work. For investors, improving machinery and equipment service operations in the trading room. Especially in parts dealing directly with customers. Because the machines in this department are used almost throughout the workday. The standard means of connecting with each other as trading room fax machines are equipped with modern needs. This makes it quick for transactions related to the operation of depositing, withdrawing other branches, transaction offices, balance management, customer signature, particularly in crowded days. 3.2.2 For Sacombank with superior With the rapid development of the stock market in recent times attract many participants, a common condition of all businesses are a number of officers, enlisted set up floor during working hours. So the banks should have policies to manage their staff more rational banks present in the country and abroad are planning to expand the network, branch ... so that the bank should have the regime keep employees avoid quit, transferred Besides, Sacombank to extend the trading room office hours at the regional concentration of strata at this time as a restaurant, supermarket ... We can divide the working hours, and with a reasonable salary policy for employees working after office hours. These measures have now been a number of banks exploited
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