Access to adequate information is a

Access to adequate information is an important factor affecting e-shoppers’ decisions to
buy online. In particular, we observe that the timing of information provision is essential.
This is evident from our survey among 3,000 e-shoppers in the EU. The survey reveals
that unclear information or lack of information about the delivery operator, about return
conditions and options, and about liability, are the most important reason mentioned
behind a significant share of abandoned shopping carts, cf. Figure 94.

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Access to adequate information is an important factor affecting e-shoppers ' decisions tobuy online. In particular, we observe that the timing of information provision is essential.This is evident from our survey among 3.000 e-shoppers in the EU. The survey revealsthat unclear information or lack of information about the delivery operator, about returnconditions and options, and about liability, are the most important reason mentionedbehind a significant share of abandoned shopping carts, cf. Figure 94.

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Results (English) 2:[Copy]

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Access to adequate information is an Important factor affecting e-shoppers' Decisions to
buy online. In Particular, chúng observe là timing of information is essential PROVISION.
This is Evident from our e-shoppers survey Among 3,000 in the EU. The survey reveals
có Lack of information or unclear information about the delivery operator, about return
conditionsEND_SPAN and options, and about liability, are the most Important Mentioned reason
behind the significant share of abandoned shopping a carts, cf. Figure 94.

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Results (English) 3:[Copy]

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