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Welcome you are using personal credit services in commercial banking and investment development of Vietnam (BIDV), East Branch. Le Thi Thanh Binh, I am currently working in the branch, and are doing PhD in business administration at national economic University on "improving the quality of personal credit". To be able to improve the good research, hope the answer questionnaires below. Please you note that there is no right or wrong answer. The answer of you are worth for this study. I assure you all of your personal information will be completely secure. This interview is very important for the research paper. Therefore, I urge you to spend part of your valuable time to answer the following questionnaire sincerity by "circle" on reasonable advance his point of view:
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