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A year after his trial Proving people province again discovered dreg inside hundred of Dr. Bar drinks. Explain for this situation with director of public relations-quality complaint through social media and get the Apple as an excuse for their products. This will make the public think that Tan Hiep Phat lack of responsibility in ensuring the safety of consumers.A few days later in the same month, Hung again find a dead fly in Number One drinks. Tan Hiep Phat become quickier in response to customer complaint and expressed sincere apologies to customers. By communicating this way customer can gradually feel consideration of the company toward customer.In summary, through the event on the front, the Broadcasting Association have lost long serious of. To continue to grow, Tan Hiep Phat building back the trust of customers by the activity to demonstrate in the future. If not, in a not so distant future, Tan Hiep Phat can bankrupt by no longer trusted clients.
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