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Source: Idustrial Marketing Strategy, Webster & Wind, 1972• Individuals who influence the purchase decision-Is the user or department members will use the product or service purchased.-People who are affected will have a positive or negative opinion in making decisions to buy or not to buy products or services. -Who decides who has the role of agree or disagree in the purchase of goods or services.-The buyer is the person who performs the work of purchasing procedures.-Approval is the signed agreement with the purchase decision-The gatekeeper role is controls the flow of information and access to the decision makers.-The person who initiated the first to recognize and define the problem, which can be addressed through the purchase of goods or services.
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