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1 definitionsAccording to Philip Kotler: "Digital marketing is the process of planning of product, price, distribution and promotion of products, services and ideas to meet the needs of the Organization and the individual-based on the electronic media and the Internet" In addition, "Digital marketing is also managing and implementing Marketing activities by using the electronic media such as websites, email, wireless media combined with digital data about the characteristics and behavior of customers" (by Dave Chaffey, Director of Click Through Marketing).2.1.2.2 forms of Digital Marketing Digital Marketing is still quite a new concept in Vietnam, when imported into Vietnam, some form of Digital Marketing has not been widely applied. The tools are divided into three groups depending on the objective:
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